Lol. Sure we all remember that
amazing line from the popular phone call made by a multinational Telecoms Call
Centre agent to a customer. Remember that the woman asked her to “face your
work.” How many of us actually “face our work” when we get to our offices? What
does it take to “face your work?”
Here are a few tips we have collated
to motivate you in “facing your work.”

1. Be
motivated and dedicated.
The job becomes a stale,
stereotyped, wait-for-the-paycheck routine if you’re not motivated, whether by
self-motivation or the motivation of your superiors. Learn to motivate your
colleagues/subordinates. It goes a long way in making things tick.
2. Have
intellectual curiosity.
While working in an organization,
you’re not only expected to do as you’re told, you’re equally expected to
discover new and innovative things on your own. Remember, you were employed
because you’re the professional in that area, not your boss (winks). You
don’t have to understand everything, but it’s important that you have a general
idea of what’s going on it the company, and understand certain things that
you’ll need to know how to do. Also know that your work will impact other
people’s projects, and vice versa.
3. Take notes.
Take notes on everything. If you’re
talking to someone, you should be taking notes. Make a shortcut to Notepad
(Windows) or TextEdit (Mac) and use it. Use Evernote, Google Docs, or a
traditional pad of paper and pen (gasp!). Do impress your boss, co-workers, and
customers with your ability to retrieve information from a previous
conversation. Don’t make them repeat themselves (works like magic).
4. Dress the
part, or better
If there’s a dress code, kill it. If
there’s no dress code, kill it. Look like you’re ready for work anytime, any
day. If you’re going formal, go all the way. If you’re going casual, remember
to maintain a look that still earns you respect from your colleagues and
subordinates.
5. Be confident.
When you’re talking with people,
talk like a pro! (It helps if you actually do know what you’re talking about.)
If you’ve got a purpose and are confident, people will assume that you’re
well-informed and an expert. Otherwise, they’ll see a weakness, assume you
don’t know what you’re talking about, and will walk all over you.
And lastly…
You need to be able to express
yourself intelligently to everyone. In life, your spoken words and charisma
always counts.
Now, who’s ready to “face their
work?” Shall we?
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